Accessing Office Chat
Office Chat can be accessed in two ways:
From the Office Chat tab
From the floating Office Chat messenger on the main Kasper screen
Both options give you access to the same conversations and features.
Using the Floating Office Chat (New)
Office Chat now appears as a floating messenger on the main Kasper screen, allowing you to view and manage conversations without navigating away from your current page.
What you can do with the floating Office Chat:
View new messages and notifications in real time
Open and respond to conversations directly from the main Kasper screen
Send direct messages to team members
Create and participate in group chats
Reposition the chat window by dragging it anywhere on the screen
Close or minimize the chat when not in use
This feature helps keep communication visible and accessible, so important messages aren’t missed while working in Kasper.
Sending a Direct Message
To send a direct message to one of your office team members:
Go to Office Chat.
Click the New Chat (+) icon.
Select New Chat.
Choose the person you want to message.
Click Done.
You can Pin, Delete, or Mute a chat by clicking the three-dot menu next to the conversation.
Using Office Chat from the Main Tab
To send a Direct Message to one of your office team members:
Go to Office Chat
Then click on this icon
Select New Chat
Then choose the person you want to send a direct message to and click "Done".
You can Pin, Delete, or Mute a chat from the three dots.
To create a new group chat:
Click New Group
Then add your Group Name and upload a picture if you'd like!
Select the users you want to add to your group.
To delete the selected user, simply click on the "X" icon associated with the user’s name.
Then you can select your group chat admins.
From the group chat, you can view the group settings, pin, archive, or mute the chat and leave the group.
Group Settings
Group members can only view the group participants and admins.
Admins can edit the group name and profile picture, view the participants and admins, also add new participants or remove current members.
Group owners can also make existing members an admin.
