Skip to main content
All CollectionsSettingsPhone Settings
How to Setup and Enable Voicemail and Out of Office Greetings
How to Setup and Enable Voicemail and Out of Office Greetings

Here you can manage voicemail, and out of office greetings.

Updated over a week ago

Voicemail

How to set up voicemail

Go to “Settings” -> “Phone Settings” -> “Greeting Recordings”, and select Voicemail

Click on “Create New Greeting” to Upload Or record a new Voicemail greeting (If you have a good microphone connected)

How to enable Voicemail

If you prefer the Voicemail to operate only during specific times according to a custom call schedule, follow these steps:

  1. Navigate to Settings>> Phone Setting, then select "Call Schedule"

  2. Choose "Custom Schedule"

  3. Click on "Add call Rule"

  4. Select your preferred time slot by choosing the days and times of the day you wish to activate the Voicemail. Afterward, set the SIP type as "Voicemail" and then pick your desired Voicemail recording for that specific time slot.

B- If you wish to set the Voicemail as your default office setting, follow these steps:

  1. Navigate to Settings>> Phone Setting, then select "Call Schedule"

  2. Choose "24/7"

  3. Select the inbound call rule to be "Voicemail"

  4. Choose your desired Voicemail and save your selection.

  5. Don't forget to activate your 24/7 schedule by selecting 24/7 and save.

Out of Office Greeting

How to set up Out of Office Greeting

To set up Out of Office greeting

Go to “Settings” -> “Phone Settings” -> “Greeting Recordings”, and select Out of Office

Click on “Create New Greeting” to Upload Or record a new Out of Office greeting (If you have a good microphone connected).

How to enable Out of Office Greeting

If you prefer the Out of Office Greeting to operate only during specific times according to a custom call schedule, follow these steps:

  1. Navigate to Settings>> Phone Setting, then select "Call Schedule"

  2. Choose "Custom Schedule"

  3. Click on "Add call Rule"

  4. Select your preferred time slot by choosing the days and times of the day you wish to activate the Out of Office Greeting. Afterward, set the SIP type as "Out of Office" and then pick your desired Out of Office recording for that specific time slot.

B- If you wish to set Out of Office Recording as your default office setting, follow these steps:

  1. Navigate to Settings>> Phone Setting, then select "Call Schedule"

  2. Choose "24/7"

  3. Select the inbound call rule to be "Out of Office"

  4. Choose your desired Out of Office recording and save your selection.

  5. Don't forget to activate your 24/7 schedule by selecting 24/7 and save.

Did this answer your question?