All Collections
Settings
23 articles
Brand Customization
Calls and VoicemailHow to view, filter, and print calls and voicemail.
How to mark calls/ voice mails as read.
How to Setup and Enable Voicemail and Out of Office GreetingsHere you can manage voicemail, and out of office greetings.
How to setup “Hardware Phones”Personalise your phone labels and extensions
How to Adjust “Incoming Calls” NotificationThis article explains how to adjust the users and hardware phones permissions to receive calls.
How to Enable “Call Recording”
How to add/edit “Call Groups”Call groups are a group of phones that will ring based on your selection.
How to setup IVR
How to schedule a vacation
How to Set and Enable “Call Forwarding”
Missed Call SMS AutomationWhen your office misses a call during or after office hours, an automated message can be sent. This article explains how to enable that feature and how to edit that…
Phone Interaction Playback and DownloadsPlaying back and downloading Incoming/Outgoing calls, Missed calls and Voicemails.
Sending A FaxHaving the ability to send multiple documents to multiple recipients in a quick and effective manner.
Rotating Incoming Call ScheduleHow to set up and activate Rotating Incoming Call Schedule
Incoming Call ScheduleHow to Set your Incoming Call Schedule
Call Intelligence
Hold MusicHow to Set up Hold Music